We’re BGE Peak Rewards customers. Which shouldn’t be a big deal- we knew from the beginning in exchange for savings money on our bill that BGE could cycle our compressor (not the circulating fan) for the duration of an “event”. We chose the 100% cycling because our basement in our row home is very cool and can keep our house fairly comfortable in an event of a power cycle.
The truth is that’s not the case. Our circulating fan is currently not functioning and our other friends (that are Peak Rewards customers) currently have the equivalent of no AC at all either. This happened without any warning at all. Our main floor on our house when we got home was 85 degrees. Our bedroom was over 90 degrees. With two dogs in our household, both in middle age, I find this extremely unacceptable and with a lack of empathy reminiscent of the recent Netflix pricing debacle. While BGE has spoken to the Baltimore Sun regarding the issue, they failed to disclose to all Peak Reward members the distinct lack of airflow in our houses (or the fact an “event” could last over 5 hours). We now have 5 fans running full blast to cool down our house (which ironically will cancel out any savings from Peak Rewards).
We am no longer BGE Peak Rewards customers. Our dogs’ lives are too important to risk it.